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FAQ

  • What is Atelier?

    Atelier helps you turn your clothing idea into a physical product. Our sample makers will work with your sketches and inspirations to help you physically try out your ideas and iterate until they are Just Right.

    Sample making is slow and expensive. We know how frustrating it is to order a sample when inspiration strikes. That's why we have spent hours locating, working with, and building relationships with samplemakers across the globe for you. We created Atelier to simplify the process of sample making.

  • Who is Atelier for?

    Atelier is built for creatives & tinkerers, independent designers & fashion houses, industry veterans & novices. Whether you had a dream last night about a cool new jacket you want to create or your team has spent months designing a new runway piece, Atelier will help you create physical samples.

  • How do I commission a sample?

    Sign up on the homepage or fill out this form and we'll get you started. We prefer that you describe your idea in as much detail as possible and submit sketches, mocks and other inspirations to make communicating with our sample makers most effective.

  • What happens after I submit my idea?

    Once you submit you idea, we will contact our network of sample makers and return with a quote and delivery date estimate. We will reach out to you to confirm your request and then proceed to make the sample.

  • How much does a sample cost?

    The cost of each sample varies depending on the complexity of the design and the materials involved. We will contact you to approve the price of the sample before we begin making. In the event of any unexpected price changes or additional costs, we will always reach out to you to confirm any updates to the final price.

  • What kind of clothing samples can I commission?

    The sky is the limit! Anything from a simple screenprint to an intricate cut & sew suede jacket can be commissioned.

  • What can I do once I've received my clothing sample?

    The finished sample is yours to wear, gift or sell. If you require any additional alterations or additions, we will work with you to add iterations at a discounted cost. If you're happy with your sample and are interested in selling more through an online store, we can work with you to support your production needs - please email contact@tryatelier.com to get started.

  • Can I launch a full production clothing line with Atelier?

    We are currently not equipped to support large-scale manufacturing for brands/influencers but it is something we are considering for the future. For now, we can work with you to support a boutique-scale made-to-order clothing business - to learn more please send an email to contact@tryatelier.com.

  • How do I ask a question not listed here?

    If you have any more questions, please message the Intercom chat or send an email to contact@tryatelier.com.